TCC & COVID Preparedness | TCC

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TCC & COVID Preparedness

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We know that staying connected is so important, especially during this time when more and more things are becoming virtual. Our stores are open and here to help you out, and we’ve added new features to keep our guests and employees extra safe!

Plus, our CEO, Scott Moorehead, was named a top CEO during COVID-19 by Glassdoor. These results were based on employee feedback throughout the pandemic, and we’d like to thank our entire team for coming together during a challenging time! Some feedback from our current employees on Glassdoor said:

“They went out of their way to support us during the lockdown and I’ll forever be grateful for that”

“I am impressed with the teamwork and willingness to lend co-workers a hand. I watched the company move over obstacles (COVID-19, for example) like a well-oiled machine.”

“Love working for a company that gives back to the community like TCC does. I was also very impressed with how they stepped up for their employees, customers and community during the COVID-19 issue. Very proud to work for a company like this.”

Read the full article on Glassdoor here.

How Can You Shop

To start, there’s so many different ways you can shop! Our stores are open and operating, so you can visit in-store like usual. Curbside service is a brand-new feature, available at select locations. (Just call your local TCC store to see if they offer it before visiting!) With this option, you’ll get full service, exactly like you would if you went in-store, all without leaving your car.

You can also shop without even leaving your house. Order the latest smartphones, tablets and more online and get free 2-day shipping straight to your home. Fill out the express order form here. You can also call our contact center at 833-822-7625, and our Customer Care Team will be able to help you with all your wireless needs over the phone.

Touchless Retail

We’ve greatly reduced the number of touchpoints in the store and have made the transaction process much safer. You can now review and sign agreements directly from your own device and digitally authorize your account. Plus, touchless payment, like Apple Pay or Samsung Pay, is now accepted in our stores.

Before You Visit

If you do choose to shop in-store, there’s a few things to know ahead of time. We currently have a 10-person limit inside, including our staff, in order to properly allow social distancing. We also require a mask to be worn at all times in-store that covers both the mouth and nose.

Please do not visit our stores if you are experience COVID-19 symptoms or have been exposed to someone with symptoms and either call or order online to receive service.

Learn more about TCC’s response to COVID here.

See Verizon’s response to COVID here.

Find your closest TCC Verizon store here.

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