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Keeping You Safe from Spam Calls

Did you know that Verizon helps keep you safe (and less annoyed!) by screening incoming calls and blocking potential spam?

What is a robocall?

Robocalls are automated phone calls with a recorded message instead of a live person. In a lot of cases, these calls are illegal and have dangerous intentions.

How are robocalls created?

A spammer will create a list of phone numbers. They’ll use a cheap digital voice service to make a recording – you’ve probably gotten a few of these before. You’ll get a call saying someone has been trying to reach you about your car’s extended warranty, your social security number, or a number of other issues they think you’ll want to take action on. A software is used to dial a ton of numbers in a short amount of time so they can’t be identified by carriers or blocked by callers. The ultimate goal is to get the victim to answer the phone so they can steal personal information regarding their identity, credit cards, or bank accounts.

How does Verizon help?

Verizon keeps their customers safe by blocking calls from phone numbers identified as invalid, malformed, or from a list of “do not originate” numbers. They’ve also created thousands of special lines created solely to identify and observe illegal robocall campaigns. Once a number is identified participating in this activity, Verizon works with law enforcement to take action.

They also have a tool called Free Call Filter that will help you further monitor the calls you’re receiving. This free app allows you to screen incoming calls, and an upgraded version, Call Filter Plus, gives you total spam and robocall control. Learn more about this service here.

Although spammers are getting creative and looking for new ways to target victims, like recent calls involving COVID-19, you can rest easy knowing that Verizon will always have your back and provides you with the tools to handle spam calls for good.

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