Verizon Protect – Open Enrollment | TCC

Verizon Protect – Open Enrollment


Verizon Protect offers device protection, security and technical support for your digital lifestyle. It covers not only your devices, but also protects your personal data and helps you manage your calls.

Same-day device replacement

Get your replacement device delivered and set up the very same day it’s lost, stolen or damaged (in most cases). We’ll deliver your smartphone, help transfer your data and set it up exactly how you want.1

Unlimited screen repair

If the screen on your eligible smartphone shatters, your day doesn’t have to. Get your screen fixed for only $29 as soon as the same day, each time you need it.2

Tech Coach

Live, on-demand access to Tech Coach experts who can help you optimize your device and answer virtually any question. Download the Tech Coach app to learn more.3

Security and privacy

Protect your smartphones, tablets and home computers from online threats and get around-the-clock peace of mind. Avoid risky websites and downloads, block and remove malware and viruses, and identify which mobile apps are accessing your private information.4

Wi-Fi security and protection

Connect to public Wi-Fi with confidence. Safe Wi-Fi’s advanced VPN technology makes your Wi-Fi connection secure and private.5

Identity theft monitoring

Your identity should only belong to you. Take control with always-on ID monitoring, dark web surveillance, theft alerts and recovery tools.6

Identify unknown numbers

Answer with confidence with Caller ID and real-time spam alerts. Get more control by blocking unwanted calls by risk level, a personal spam and block list and spam lookup feature.7

1. Available for select smartphones in select locations, subject to parts/inventory availability, which are subject to change anytime. Availability of same-day device replacement and setup is contingent on certain criteria including claim approval times, customer address, and technician availability.
2. Available for select smartphones in select locations, subject to parts/inventory availability, which are subject to change at anytime. Availability of same-day repair depends on criteria such as claim approval time and technician availability. Repair options presented at time of claim approval. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty. Visit phoneclaim.com/Verizon to check current device eligibility.
3. The Tech Coach app collects data from the user’s device to facilitate certain Tech Coach services including but not be limited to the Tap-to-Call, Tap-to-Chat and device optimization and insights functionalities. This data is used solely for Tech Coach services. For complete details, see the Tech Coach terms of service. Device must be on and within the Verizon Wireless Data Network Coverage Area for the Tech Coach app to function. Data usage applies for app download and use. The self-help and proactive support functionalities are available at no charge for eligible devices.
4. Only smartphones are eligible. Select features may be accessed on tablets and computers. OS restrictions apply: Android 4.4+ & iOS 11+. Digital Secure app download required; enroll in identity theft monitoring via the app. Verizon does not monitor all transactions and cannot protect against all identity theft. Customers should contact the three national credit bureaus to monitor credit report.
5. Only smartphones are eligible. Select features may be accessed on tablets and computers. OS restrictions apply: Android 4.4+ & iOS 11+. Digital Secure app download required; enroll in identity theft monitoring via the app. Verizon does not monitor all transactions and cannot protect against all identity theft. Customers should contact the three national credit bureaus to monitor credit report.
6 Only smartphones are eligible. Select features may be accessed on tablets and computers. OS restrictions apply: Android 4.4+ & iOS 11+. Digital Secure app download required; enroll in identity theft monitoring via the app. Verizon does not monitor all transactions and cannot protect against all identity theft. Customers should contact the three national credit bureaus to monitor credit report.
7. Compatible smartphone required; features included vary by device. Tablets, smart watches and basic phones not supported. The following OS requirements apply: Android 9.4.0+ and iOS 2.1.1+. High-risk spam calls are automatically blocked and forwarded to voicemail. Download the Call Filter app to manage all settings and access custom controls.