Get Started
Great news, your new device is on the way!
![](https://www.tccrocks.com/wp-content/uploads/2023/05/GettingStarted_Package.jpg)
So, what do you do when it arrives?
Turn on your new device and follow the activation steps.
Did you participate in a trade-in offer?
Your new device will need to be activated before manually processing your trade-in.
Before trading in an Apple device, you must turn off the Find My iPhone feature.
>Go to Settings > click on Your Name at the very top > iCloud > Find My iPhone
From here, click the green slider to turn off. Once selected, you will be prompted to enter your Apple ID and password in the pop-up window. Then, tap “Turn Off” to confirm.
Before trading in an Apple device, you must turn off the Find My iPhone feature.
>Go to Settings > click on Your Name at the very top > iCloud > Find My iPhone
From here, click the green slider to turn off. Once selected, you will be prompted to enter your Apple ID and password in the pop-up window. Then, tap “Turn Off” to confirm.
Ready to start your trade? Here's how
Step 1: Sign in to your My Verizon account.
*You MUST be logged into your My Verizon Account to view and claim your trade-in promotion. You can log in on the My Verizon app or at www.verizon.com.
Step 2: Click here to complete your trade and follow these instructions.
*You MUST be logged into your My Verizon Account to view and claim your trade-in promotion. You can log in on the My Verizon app or at www.verizon.com.
Step 2: Click here to complete your trade and follow these instructions.
Having trouble activating your new device?
Please call 877-807-4646.
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Unless you want to start with a blank slate, you’ll want to transfer all the content from your old device to your new one.
Click the link to get step-by-step instructions walking you through the data and content transfer.
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Don’t forget the accessories.
Shop cases, screen protectors, chargers, earbuds and more at your local TCC store.
![](https://www.tccrocks.com/wp-content/uploads/2023/05/GettingStarted_Accessories.jpg)
![Divider line](https://www.tccrocks.com/wp-content/uploads/2023/03/DividerRule.png)