TCC independently operates this site and is a Verizon Authorized Retailer.
Welcome to Verizon!
Switching from Chat Mobility is easy.
Visit one of our stores to receive full service from our expert team.
3 ways to save when you switch to Verizon
Plus, you qualify for our exclusive local offers of waived activation fees and a $50 bill credit for every line you transfer.
Trade and save
Trade in your current device and get our best smartphones, on us.
Get iPhone 15 or Samsung Galaxy S24, on us
For a limited time. With new line on myPlan. No trade required.
Bring your own device and save
Receive up to $540 when you bring your current device to Verizon.
$50 bill credit valid through 12.31.24. Terms apply. See store for details. Additional restrictions apply to device promotions.Visit https://www.tccrocks.com/offers/ for more information.
You can visit any of these locations to transfer your service to Verizon
If you have questions or would like to speak to a representative, please call 888-304-0990.
Frequently Asked Questions
This transition affects both postpaid and prepaid mobile/cellular services from Chat Mobility.
We will stop activating new customers and stop upgrading phones for current customers on September 16, 2024.
You can transfer your service to Verizon beginning September 23, 2024.
Chat Mobility customers will enjoy waived activation fees and a $50 bill credit per line for a limited time when switching to Verizon. Plus, you’ll benefit from Verizon’s nationwide offers and promotions. Learn more: https://www.tccrocks.com/offers
Yes, if you have a newer model smartphone (VoLTE capable), there is a high likelihood that your device will work on Verizon, and you will be able to keep it. However, if you have any outstanding balances(s) on your device(s), they will need to be paid to Chat Mobility.
Yes, your monthly bill for services will continue to come from Chat Mobility until you transition to another service provider. You will continue to receive a monthly bill if you have an outstanding balance with Chat Mobility.
No. Verizon offers a variety of plans to fit your needs, plus additional perks!
Yes, in most cases you can take your number to another carrier (port your number). If you port your number to a new carrier, Chat Mobility will automatically disconnect your service. If you obtain a new number, you must call Chat Mobility to have your service disconnected.
Bring in your most recent bill or have your account number readily available. If you’re an iPhone user, please turn off “Find my iPhone” and know your Apple ID and password. For Android devices, please try and back up your device to Google Photos or Dropbox and know your Google username and password. Agents will be available to make sure contacts, videos, and photos are transferred properly if you choose to get a new device.
Chat Mobility will not automatically move you to another provider. You must initiate the move to another carrier before December 31st, 2024.
No, you have the option to move to another provider, but Verizon will have exciting and exclusive offers for Chat Mobility customers.
Chat Mobility will be closing their offices and agent location beginning in January 2025. They will be available with any questions you may have through at least February 15, 2025, by calling 800-944-5526 or send a message at https://www.chatmobility.com/contact-us.
