Simply turn on your new device to start the activation process.
If you are having issues accepting the terms and conditions through your email, click here.
You’ll need to manually process your trade-in here.
Login to your My Verizon profile by selecting “Sign In” and complete the trade-in process.
Important: Don’t forget to delete all content and data on your device, and deactivate any security passwords to enable access before you trade. Trading without doing these steps will result in a $0 appraisal for your device.
Go to Settings > click on Your Name at the very top > iCloud > Find My iPhone
From here, click the green slider to turn off. Once selected, you will be prompted to enter your Apple ID and password in the pop-up window. Then, tap “Turn Off” to confirm.
Click the link to get step-by-step instructions walking you through the data and content transfer.
If you have questions or need assistance, call, email, or chat us.